Thanks for providing the "final" answer. Hopefully at some point Adobe will address it and none of us will have to do all these workarounds and summersaults to have a working set of quiz feedback answers.
Re: Advanced answer feedback appearing BEHIND answer text
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Tabbing functionality not working in published html5 only simulations
Hello! I published a simulation in html5 only. The simulation includes fields in which the user must press the Tab button to move forward in the simulation. When the Tab button is pressed, the simulation begins to highlight the icons in the top toolbar of the web window on which it is played. It leaves the simulation and the learner is stuck/cannot move forward. Any suggestions on how to get the Tab hotkey to work within an html5 only published simulation?
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Re: Problem downloading assets in new 11.5.0 version
I did the following and am still having the same issue, which is the blank Download screen after I click download of a character. I do not get the freeze issue.
I have the most current version installed. 11.5.1.499
I never had the folders mentioned that needed to be cleared:
Please clear your Content folder and Character_11_5 folder:
C:\Users\Public\Documents\Adobe\eLearning Assets\ Content
C:\Users\Public\Documents\Adobe\eLearning Assets\Character_11_5
Clear your preferences :
C:\Program Files\Adobe\Adobe Captivate 2019 x64\utils\CleanPreferencesWin.bat and relaunch captivate.
I created them however.
Then I made unchecked read only as mentioned above by another user. I also made the main eLearning Assets Not read only because it was defaulting that way.
I did clear my preferences and reboot.
What else can I try? Other than not use characters in this build?
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Re: Problem downloading assets in new 11.5.0 version
Chiming in again with a solution that I found.
I renamed the eLearning Assets folder to Backup_eLearning Assets and restarted Captivate 11.5.1.499. The eLearning Assets folder got recreated along with the proper folder structures underneath it.
Then, when I clicked on the Assets button in the upper right corner, I could see all of the default assets. I then copied the assets that I had previously downloaded from their backup folder to the new default location. I was very careful to copy ONLY the assets that had previously been downloaded and none of the system-created files.
Everything is working as is should now.
I hope this helps anyone else that hits this problem.
Paul
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Newbie struggling to publish in HTML5
Hi Guys,
I am new to Captivate and am struggling to publish my course. I am creating this for a college class, and it requires publishing in HTML5, but when I go to do that, I get a window pop up that says that not all objects are compatible. I click Windows-HTML5 Tracker and it tells me what to is not working, however, I don't know how to fix this so it publishes to my documents in a zip file. Is there anyone who can walk me through this? Thanks.
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Re: Newbie struggling to publish in HTML5
Show a screenshot of the HTML5 tracker window. UIf you had tested using the Preview F11, yuo should have gotten the same bug report. How to fix it can only be explained if we see the incompatibilities.
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Re: Newbie struggling to publish in HTML5
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Captivate 2019 Error Installing
Attempted to install Captivate 2019 on Win10 PC (government/corporate environment, restricted access). IT Support ran install as administrator, but had same error. Captivate installation shows blank page after signing in
Downloaded the "fix" zipped set-up.exe files as indicated, new error: Windows Defender blocked the application. Only option is to "Don't Run" (publisher not known). Can't change the Windows Defender settings locally (not even with admin privs).
Found that original set-up.exe included digital signature for Adobe Systems Incorporated, both of the "fixes" lacked the digital signature. Is there an updated file with the digital signature available?
Other fixes?
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Re: Newbie struggling to publish in HTML5
Did you use Flash animations on those slides? Text animations in Captivate are also Flash animations. They are not supported for output to HMTL5. You need to take them out or replace by HTML animations.
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Re: Advanced answer feedback appearing BEHIND answer text
I am glad that I was able to help you.
Luis
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Re: Captivate 2019 Error Installing
Hello Mark,
Get in touch with Adobe.
You are working in a government facility.
Most likely is a permission problem or the security (another program interfering with Captivate)
Luis
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Re: video capture
Hello Moyrac,
Try OBS, (Open Broadcaster Software) a free and open source software for video recording and live streaming.
There is a lot of info on YouTube.
Luis
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Re: Captivate 2019 Error Installing
I have asked the staff to help you out. You may need some patience.
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Re: Captivate 2019 Error Installing
Thanks - standing by!
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Re: Tabbing functionality not working in published html5 only simulations
Did you try by changing the Preferences, and activating this option before publishing?
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Smart shapes are not showing up in my preview
Hello, I have a video with smart shapes set to begin after some specific seconds. when I preview the project, the smart shapes never appear but the video continues to play. This isn't the first time i've done this and its working fine on the other slides. Can anyone please advise. I have also attached a screen shot
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Re: Smart shapes are not showing up in my preview
Is there any chance that for that group or shape the eyeball in project properties (next to where you can set the shape name/group name) has a red slash through it? That would make the shape hidden.
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Re: Captivate 2019 running REALLY slow in OS 10.14.6. Help!
Hi Nektar.Girl
I know what you mean by "watching paint dry". Being on the same MacOS 10.14.6 and having started using Captivate in earnest myself since around June this year, the first weeks I had similar horrid experiences. But I'm happy to say that through a combination of measures, both in MacOS and Captivate, Captivate is now running faster.
- Regularly Clear Cache under Preferences (Captivate)
- Check your Captivate version. The most recent is 11.5.1.499. It is Update No. 3 within the 11.5 series. It seems to me, that this update halped a lot with speed and RAM issues of Captivate.
- It is likely to be a RAM issue. I discovered that Captivate increased the RAM load by up to 7 GB after just being launched and a project file has been opened. All following bullet points are related to this problem.
- Use the Utilities / Activity Monitor while running Captivate. Watch out for Captivate, how much %CPU and CPU Time Captivate is using. See if there are any extraordinary amounts.
- Be considerate with other applications running at the same time. Relatively heavy apps like Adobe Illustrator, Photoshop etc. shouldn't run simultaneously with Captivate for too long.
- Look under System Preferences / Users & Groups / Login Items which apps there could be superfluous and can be deactivated.
- In the thick of my "watching paint dry" phase I decided to purchase a license for MacRepairHow to make Mac faster - The Best Mac System Cleaner | Tweakbit . It's a tool that allows you to watch and clean your RAM load, remove redundant cache and log files and uninstall dubious software packages. On my first use it removed some 16 GB of redundant cache and log files. And now the situation with Captivate is much better, but still not perfect on MacOS.
Generally: I think there is a massive issue with MacOS and Captivate. In spite all the voices here in the forum who state again and again, that it is only an individuell experience of some Mac/Captivate users. One thing where Captivate is really acting weirdly on MacOS is the window management. If you open file dialogue windows in CP like Import, Export, Save and stuff like that, windows regularly loose focus, tooltips from the CP "stage" overlap file dialogue windows which should be in the foreground (focussed). And Crashes are never far away.
But on the other hand, with some precautions on MacOS and Captivate's handling side and with further Updates, hopefully addressing more and more of these issues, there is a sliver stripe at the horizon.
Klaus
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Captivate 2017: Content not sharp when the project is created via PowerPoint import
I use PowerPoint to collect all screens and use the speaker notes to convert to TTS.
Works all fine.
But the final content on the project, as well as published, delivers no sharp images.
All images are not as sharp as when I import a screenshot as picture.
Is this related to the Monitor resolution or just not well developed?
Hope somebody can give me some advice.
Thanks in advanced.
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Re: Tabbing functionality not working in published html5 only simulations
The only thing we've found that works consistently for this type of interaction is to use a piece of JavaScript we found in another thread some time ago. We save this as a Shared Action so it's ready to go whenever it's needed. You can add the code directly to the slide On Enter action if you prefer. Below are instructions for how we use it on our team:
1. Save the following as a Shared Action:
Execute JavaScript:
(In the script window add:
$(document).keydown(function (e) {
var keycode1 = (e.keyCode ? e.keyCode : e.which);
if (keycode1 == 0 || keycode1 == 9) {
e.preventDefault();
e.stopPropagation();
} });
2. At the slide level (on the slide where the TAB interaction is), set the On Enter action as Execute Shared Action > choose the Shared Action you just saved.
3. Next, on the TEB you are using to enter text in a field and press TAB, set TAB as the shortcut.
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Re: Smart shapes are not showing up in my preview
No I do not see a red slash
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Re: Smart shapes are not showing up in my preview
Also, when I play it from the timeline the shapes and effects display when they should. It just doesn't work in the preview
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Re: Smart shapes are not showing up in my preview
Play Slide is NOT a Preview at all, just meant for synchronizing.
What happens if you use F11, Play HTML in Browser? If you have the same problem I suspect that you have somewhere a pausing point. Since the timeline is not completely visible...
Can you also check the Slide actions: is the On Enter action set to Pause maybe? That is the case for some slides in the QSP projects.
The timeline is awfully long, and I don't see an audio clip which could explain the duration. Maybe the screenshot is not complete, can you please make sure all the object timeline are totally visible, please?
!!!!Wait a minute, just did see second screenshot: this is an interactive video, not a normal cptx slide! Do you have overlay slides?
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Re: Captivate 2017: Content not sharp when the project is created via PowerPoint import
Sorry to tell, but this is due to PPT import not being a good workflow to start an eLearning project.
Each PPT slide is converted to a movie slide and you'll lose all control. More blurriness can be added when you change the original resolution used in PPT
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Re: Smart shapes are not showing up in my preview
Thank you for your feedback. I was able to resolve this issue. For some reason the slide actions was not set to " On enter: Continue"..so since the video was slide video, it would continue to play but none of my shapes were playing without me having to hit the "play" button on the preview.
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Re: Smart shapes are not showing up in my preview
What was the On Enter slide action? I asked about it in my previous answer. Was it still at the default 'No action', in that case the video should play automatically? Only the command 'Pause' would prevent the playhead from advancing.
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Re: Captivate 2017: Content not sharp when the project is created via PowerPoint import
Thanks for the fast answer,
Is there another way to start and keep the speaker notes as input for TTS?
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Re: Smart shapes are not showing up in my preview
it was on "show play bar" which was a mistake I made previously creating this course
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Re: Captivate 2017: Content not sharp when the project is created via PowerPoint import
I never use PPT import. It is possible to unzip a PPT file (which is a zipped folder) and extract the assets which you can import in a Captivate project library to start from scratch. Maybe (didn't check) you'll find the slide notes as well. Sorry for my incomplete answer.
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Re: Smart shapes are not showing up in my preview
Hmmm... if it was a simple command, and the option 'Continue Playing the Project' was not deactivated, this shouldn't have been a show stopper. Or was it in an advanced/shared action?
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Captivate 1 not working. need to get it running
I'm going over some legacy captivate files, that built SWF (flash) files. I'd like to open up Captivate 1.0 and start working on them. I pulled out an old known working laptop, ran Captivate, Activated it, and now it's telling me Flash is not installed and is required.
Flash is in fact installed. However, I followed the link given by Captivate 1.0 to update the Flash, and did so, I suppose I updated to the latest version. Even after doing this, the same issue occurs (Captivate won't run, because it doesn't think flash is installed.....
Any assistance is greatly appreciated!
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Re: Captivate 1 not working. need to get it running
I am afraid this is an impossible mission.
You need a very old Flash player instead of the one you installed. Have no idea which Flash player was compatible with a version which is over 15 years old. You'll have to look up which Flash player was the norm at that moment.
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Re: Captivate 1 not working. need to get it running
Ok… how can I access very old versions of Flash please? :-D
Let’s make it possible!
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Re: Captivate 2017: Content not sharp when the project is created via PowerPoint import
Hello Han,
Do a search on the forum about PowerPoint and Captivate.
You will be surprised about all the problems.
Luis
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Re: Smart shapes are not showing up in my preview
nope it was a simple command
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Re: Smart shapes are not showing up in my preview
WIth 'Continue Playing Project' activated? Very weird.
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Re: Smart shapes are not showing up in my preview
No the only thing that was activated was "Show play bar"..that's when I was unable to get the smart shapes to show in the preview..
I then changed it to "On enter: continue" and that seemed to solve it. I am new to captivate so unfortunately I may not be explaining this well. but this is my take on it.
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Character insert does NOT work 11.5.1.499
I'm trying desperately to insert a character.
On windows PC. Running captivate as administrator.
I went to Media > Characters.
The Assets tab is totally blank
The Downloads tab is totally blank.
Only Discover has stuff
I picked discover, navigated and found Daisy-5
Clicked Download.
Still nothing in my downloads tab.
So I went to the directly : C:\Users\Public\DOCUME~1\Adobe\ELEARN~1\Characters_11_5\Assets\Assets\Images\high
As directed in other forum notes.
I can see a file there!
Daisy-5-9371830.png
I try to insert it in to captivate and it says the file is damaged.
I tried opening the .png with other viewers, no luck.
How on earth do I get the characters??!??!?!?!?!?!
I am VERY VERY frustrated.
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Get ghost words/objects from previous copied content
Hi all,
I'm using Cp 2017. I have been running into this same problem multiple times, and can't cleaned up those ghost words and objects. Below are the steps how I get those ghost words/objects.
- I copied a piece of content (e.g., a youtube video) from a previous slide (e.g., Slide 10). The task would take a little bit more than usual, but eventually looks like captivate did make the copy.
- I tried to copy the piece of content into the next slide (e.g., Slide 11). It didn't show, so I may copy a few more times (e.g., 2 times). After these actions, I realize there are some problems with Captivate.
- I scroll down to the rest of the slides, they all have the ghost content from slide 10, but those objects are not really on the rest of the slides. I didn't see them in timeline, so there is no way I can delete them all manually. Those ghost content can be seen in the preview. I think they will be in the project when I publish the project.
Please see the attached image. This is a quiz slide, but there are some unwanted ghost words/ youtube images from those copies. Please help!!
Thank you in advance.
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Re: Smart shapes are not showing up in my preview
I just try to explain that something else was awry. Neither the command 'Show Playbar' nor the command 'No action' would have paused the playbar.
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Re: Character insert does NOT work 11.5.1.499
Uf you are under Windows, check if you have the eLearning Assets installed under Public Documents\Adobe? Can you show a screenshot of the folders under those assets?
Can yoyu open the Assets panel using the big button 'Assets'? Normally it should open if you use Media, Characters as well.
When you installed the update, did you clean the Preferences?
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Re: Get ghost words/objects from previous copied content
Did you check in the Timeline panel on previous slides if there are no objet s timed for the rest of the project?
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Re: Get ghost words/objects from previous copied content
It works! Thank you so much for your help!
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Re: Problems with Accessible Quiz Slides in Captivate 9
This question has not been answered.
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Define variable on-slide before publishing?
I'm wondering if it's possible to include fillable variables on a hidden slide at the beginning of a course for developer use to be completed before a course is published. Specifically a couple of variables to define URLs to course resources that will vary from course to course.
Let's say I need two variables: ForumURL (link to a discussion forum specific to that course) and FilesURL (link to a document library specific to that course.
Is it possible to define these two variables on the hidden first slide itself, making it quicker/simpler for the developer, rather than go into the Project Variables?
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Re: Captivate Installer is Showing Up Blank
I had the same problem. I downloaded the trial version in the office, and installed it there, no problem. But when I took the installer home and installed it on my PC, the installer showed a blank page.
I tried many solutions and searched answers, but no luck. I read somewhere that it was related to Internet Explorer 11.
I then installed Internet Explorer 11 (my PC is Win 7) and installed all of its prerequisite, and now it successfully installed.
I hope this is useful.
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Re: How Do I UNLOCK parts of a presentation?
Click that lock icon until it disappears. It has 3 states: not locked, size/position locked, fully locked. Clicking it is toggling tthroughout those states.
Will post a link to one of my timeline posts, whih explains in detail the buttons on the timeline panel.
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Re: How Do I UNLOCK parts of a presentation?
Here is the promised link, first in a series about Timeline:
http://blog.lilybiri.com/captivates-timeline-s-demystified-intro
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Re: Define variable on-slide before publishing?
If you hide a slide, it will not be part of the pulished output and that means the variables will not be populated. You could have a slide with two Scrolling Text Interactions which have those variables as associated varaibles, but they have to be included n the output. You can make it possible byt controlling all navigation and hus avoiding that the learner ever sees that slide (On Enter action with a Go to Next slide can be a workaround.
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Re: Captivate 2019 Error Installing
Hi Mark,
Can you please download Captivate again from Adobe's website and try again? Yo should not get the blank screen issue with it.
Regards,
Mayank
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