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Channel: Adobe Community: Message List - Adobe Captivate

Re: Advanced answer feedback appearing BEHIND answer text

Thanks for providing the "final" answer. Hopefully at some point Adobe will address it and none of us will have to do all these workarounds and summersaults to have a working set of quiz feedback answers.

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Tabbing functionality not working in published html5 only simulations

Hello!  I published a simulation in html5 only.  The simulation includes fields in which the user must press the Tab button to move forward in the simulation.  When the Tab button is pressed, the...

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Re: Problem downloading assets in new 11.5.0 version

I did the following and am still having the same issue, which is the blank Download screen after I click download of a character. I do not get the freeze issue.  I have the most current version...

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Re: Problem downloading assets in new 11.5.0 version

Chiming in again with a solution that I found. I renamed the eLearning Assets folder to Backup_eLearning Assets and restarted Captivate 11.5.1.499. The eLearning Assets folder got recreated along with...

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Newbie struggling to publish in HTML5

Hi Guys, I am new to Captivate and am struggling to publish my course. I am creating this for a college class, and it requires publishing in HTML5, but when I go to do that, I get a window pop up that...

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Re: Newbie struggling to publish in HTML5

Show a screenshot of the HTML5 tracker window.  UIf you had tested using the Preview F11, yuo should have gotten the same bug report. How to fix it can only be explained if we see the incompatibilities.

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Re: Newbie struggling to publish in HTML5

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Captivate 2019 Error Installing

Attempted to install Captivate 2019 on Win10 PC (government/corporate environment, restricted access).  IT Support ran install as administrator, but had same error.  Captivate installation shows blank...

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Re: Newbie struggling to publish in HTML5

Did you use Flash animations on those slides? Text animations in Captivate are also Flash animations. They are not supported for output to HMTL5. You need to take them out or replace by HTML animations.

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Re: Advanced answer feedback appearing BEHIND answer text

I am glad that I was able to help you.Luis

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Re: Captivate 2019 Error Installing

Hello Mark, Get in touch with Adobe.You are working in a government facility.Most likely is a permission problem or the security (another program interfering with Captivate)Luis

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Re: video capture

Hello Moyrac,Try OBS, (Open Broadcaster Software) a free and open source software for video recording and live streaming.There is a lot of info on YouTube.Luis

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Re: Captivate 2019 Error Installing

I have asked the staff to help you out. You may need some patience.

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Re: Captivate 2019 Error Installing

Thanks - standing by!

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Re: Tabbing functionality not working in published html5 only simulations

Did you try by changing the Preferences, and activating this option before publishing?

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Smart shapes are not showing up in my preview

Hello, I have a video with smart shapes set to begin after some specific seconds. when I preview the project, the smart shapes never appear but the video continues to play. This isn't the first time...

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Re: Smart shapes are not showing up in my preview

Is there any chance that for that group or shape the eyeball in project properties (next to where you can set the shape name/group name) has a red slash through it?  That would make the shape hidden.

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Re: Captivate 2019 running REALLY slow in OS 10.14.6. Help!

Hi Nektar.Girl I know what you mean  by "watching paint dry". Being on the same MacOS 10.14.6 and having started using Captivate in earnest myself since around June this year, the first weeks I had...

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Captivate 2017: Content not sharp when the project is created via PowerPoint...

I use PowerPoint to collect all screens and use the speaker notes to convert to TTS.Works all fine.But the final content on the project, as well as published, delivers no sharp images.All images are...

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Re: Tabbing functionality not working in published html5 only simulations

The only thing we've found that works consistently for this type of interaction is to use a piece of JavaScript we found in another thread some time ago. We save this as a Shared Action so it's ready...

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Re: Smart shapes are not showing up in my preview

No  I do not see a red slash

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Re: Smart shapes are not showing up in my preview

Also, when I play it from the timeline the shapes and effects display when they should. It just doesn't work in the preview

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Re: Smart shapes are not showing up in my preview

Play Slide is NOT a Preview at all, just meant for synchronizing. What happens if you use F11, Play HTML in Browser? If you have the same problem I suspect that you have somewhere a pausing point....

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Re: Captivate 2017: Content not sharp when the project is created via...

Sorry to tell, but this is due to PPT import not being a good workflow to start an eLearning project. Each PPT slide is converted to a movie slide and you'll lose all control. More blurriness can be...

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Re: Smart shapes are not showing up in my preview

Thank you for your feedback. I was able to resolve this issue. For some reason the slide actions was not set to " On enter: Continue"..so since the video was slide video, it would continue to play but...

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Re: Smart shapes are not showing up in my preview

What was the On Enter slide action? I asked about it in my previous answer. Was it still at the default 'No action', in that case the video should play automatically? Only the command 'Pause' would...

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Re: Captivate 2017: Content not sharp when the project is created via...

Thanks for the fast answer,Is there another way to start and keep the speaker notes as input for TTS?

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Re: Smart shapes are not showing up in my preview

it was on "show play bar" which was a mistake I made previously creating this course

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Re: Captivate 2017: Content not sharp when the project is created via...

I never use PPT import. It is possible to unzip a PPT file (which is a zipped folder) and extract the assets which you can import in a Captivate project library to start from scratch. Maybe (didn't...

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Re: Smart shapes are not showing up in my preview

Hmmm... if it was a simple command, and the option 'Continue Playing the Project' was not deactivated, this shouldn't have been a show stopper. Or was it  in an advanced/shared action?

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Captivate 1 not working. need to get it running

I'm going over some legacy captivate files, that built SWF (flash) files. I'd like to open up Captivate 1.0 and start working on them. I pulled out an old known working laptop, ran Captivate, Activated...

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Re: Captivate 1 not working. need to get it running

I am afraid this is an impossible mission. You need a very old Flash player instead of the one you installed. Have no idea which Flash player was compatible with a version which is over 15 years old....

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Re: Captivate 1 not working. need to get it running

Ok… how can I access very old versions of Flash please? :-D Let’s make it possible!

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Re: Captivate 2017: Content not sharp when the project is created via...

Hello Han,Do a search on the forum about PowerPoint and Captivate.You will be surprised about all the problems.Luis

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Re: Smart shapes are not showing up in my preview

nope it was a simple command

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Re: Smart shapes are not showing up in my preview

WIth 'Continue Playing Project' activated? Very weird.

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Re: Smart shapes are not showing up in my preview

No the only thing that was activated was "Show play bar"..that's when I was unable to get the smart shapes to show in the preview.. I then changed it to "On enter: continue" and that seemed to solve...

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Character insert does NOT work 11.5.1.499

I'm trying desperately to insert a character.On windows PC. Running captivate as administrator.I went to Media > Characters.The Assets tab is totally blankThe Downloads tab is totally blank. Only...

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Get ghost words/objects from previous copied content

Hi all, I'm using Cp 2017. I have been running into this same problem multiple times, and can't cleaned up those ghost words and objects. Below are the steps how I get those ghost words/objects. I...

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Re: Smart shapes are not showing up in my preview

I just try to explain that something else was awry. Neither the command 'Show Playbar' nor the command 'No action' would have paused the playbar.

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Re: Character insert does NOT work 11.5.1.499

Uf you are under Windows, check if you have the eLearning Assets installed under Public Documents\Adobe? Can you show a screenshot of the folders under those assets? Can yoyu open the Assets panel...

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Re: Get ghost words/objects from previous copied content

Did you check in the Timeline panel on previous slides if there are no objet s timed for the rest of the project?

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Re: Get ghost words/objects from previous copied content

It works! Thank you so much for your help!

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Re: Problems with Accessible Quiz Slides in Captivate 9

This question has not been answered.

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Define variable on-slide before publishing?

I'm wondering if it's possible to include fillable variables on a hidden slide at the beginning of a course for developer use to be completed before a course is published. Specifically a couple of...

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Re: Captivate Installer is Showing Up Blank

I had the same problem. I downloaded the trial version in the office, and installed it there, no problem. But when I took the installer home and installed it on my PC, the installer showed a blank...

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Re: How Do I UNLOCK parts of a presentation?

Click that lock icon until it disappears. It has 3 states: not locked, size/position locked, fully locked. Clicking it is toggling tthroughout those states.Will post a link to one of my timeline posts,...

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Re: How Do I UNLOCK parts of a presentation?

Here is the promised link, first in a series about Timeline:http://blog.lilybiri.com/captivates-timeline-s-demystified-intro

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Re: Define variable on-slide before publishing?

If you hide a slide, it will not be part of the pulished output and that means the variables will not be populated. You could have a slide with two Scrolling Text Interactions which have those...

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Re: Captivate 2019 Error Installing

Hi Mark, Can you please download Captivate again from Adobe's website and try again? Yo should not get the blank screen issue with it. Regards,Mayank

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