Hello,
We have recently updated our Captivate software from Captivate 5 to Captivate 6. We are now experiencing issues when uploading our Captivate projects into our Oracle LMS. We are unable to upload newly developed courseware as a result, and have many critical learning initiatives with deadlines coming up within our organization.
We receive the following error when uploading published Captivate 6 files into our LMS:
Oracle.xml.parser.v2.XMLParseException: Element ‘appearance’ not expected.
The Log states: “The operation could not find a learning object with the external identifier: and external source: . A new learning object named How to insert an image into Microsoft Word with id 2824 has been created.
The language en-US is not compatible for the learning object named How to insert an image into Microsoft Word (id: 2824). The language will be set to American English.
The import process has failed: oracle.xml.parser.v2.XMLParseException: Element 'appearance' not expected.”
When contacting Oracle, they directed me to contact the vendor and inquire if they have resolved their UNIX issues and corrected the imsmanifest.xml creation piece of the tool. The Captivate 6 software on my PC is up to date with the newest patch installed, and I have tried publishing courses with different combinations of preferences and settings and none seem to resolve the issue.
Any insight as to what is causing this error or what can be done to correct it?
Thanks.
