Hi there,
Welcome to Adobe Forums.
Please tell the complete version of Captivate? (Help > about Adobe Captivate)
and also which operating system is it?
Have you tried to view the published output in any other browser?
It can be an issue with the Flash Global settings if you are playing the project locally.
Please check this thread to know how to add trusted location for Flash : http://forums.adobe.com/message/5263858
Thanks.