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Re: Captivate - Fatal Crash

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Hi

 

Thank you so much for your speedy response.

 

I've found the Cached Projects folder with today's date.  The instructions that you sent are great but they only provide instructions for a PC.  The instruction is to zip the file BUT they display an instruction to "add to db.zip.  On a MAC I onlly have an option to Compress the files. 

 

Also there is no file called 'already in use.lock' and the file structure I can see is not like the the one displayed on the page.

 

I have compressed the file, changed the extension and tried to open a couple of times and each time it crashed again.

 

Any other ideas?


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