I am having some trouble getting a Captivate course to communicate with our LMS in a particular setting. I have marked the course to be completed after all slides have been viewed. In most cases, this information is sent to the LMS, the course is marked as completed there, and no problem. However, we have a certain subset of users that cannot get the completion status. We've also noticed that when these same users attempt to relaunch the course, it begins again at the first slide, so bookmarking is not working either. This leads us to believe that the course is not sending data to the LMS for these users. We suspect some type of a PC or network setting at this location, but are not sure what to check (especially since none of us on the Education team are experiencing the issue). We are also pursuing this with our LMS vendor, but I wanted to see if anyone here had any suggestions.
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