Yes, she saved every day for the past 3 weeks, it's been a big project for her. After checking again, it was 2 weeks lost, not 3. Everything between the 9th and the 25th were missing. we restored from the 9th but there is a LOT missing.
When it was saving she hit the left mouse button once and the whole program grayed out and never restored. When she tried opening the program it popped a dialogue box up saying:
Adobe Captivate could not open "name of file.cpx". Ensure that:
- The File is not open already
- The file is not dmanaged. For example, if the file was an email attachment, ensure that you have decoded the file correctly.
- The hard disk has sufficient space
- The System has suffieient resources.
"
Here is the file:
https://dl.dropboxusercontent.com/u/87971135/Insurance%20Basics%20Corr upt.zip
The other thing that was frustrating is that she transferred the file (before she knew it was corrupt, she thought it still saved) to her backup (that she manually created) and it corrupted that one as well.
I don't have access to her computer to take a screenshot of her cache folders but I will see if she can do that later.
Thanks