Thanks for the response, Parth.
I can't provide you with access to our LMS because of our internal company policies, but I will try and have the course duplicated on our pilot/test LMS (functions identically) to which I can provide you with access. I'll follow up as soon as that is possible.
I am not sure about your input on the reasons for the buttons showing the way they did -- would this occur on attempts to retake the test automatically (not be refreshed and allow the person to try it again)? The user's inability to enter an response and submit it was immediately apparent when she logged back into the LMS and reopened the course to take the test again. Would the test not automatically reset upon failure, particularly if the user closes the course and exits the LMS?
Grateful for any light you can shed,
Robin
PS - I see that your email is private but if you would not mind contacting me (mine is not), then I can provide you with LMS access information.
Message was edited by: Robin N