This is not something controlled by the Captivate module. You have to set this behaviour in the LMS settings. In some LMSs there's little or nothing you can do to resolve this. I had the same issue some time back with a client with SumTotal LMS. The only way we could resolve it was to lock the user out of the course once they had completed it and provide an alternate version of the course elsewhere on the system so that they could look at the content if they wished. Not ideal, but that's the only thing we could do.
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