Re: Adobe® Captivate® has encountered a problem and needs to close. We are sorry for the inconvenience.

Hi there,

On which operating system are you using Adobe Captivate?

Please recreate the preferences of Captivate, following is the location of Captivate Preferences:

Windows 7: C:\Users\[user name]\AppData (hidden folder)\Local\Adobe\Adobe Captivate 5 folder

           Windows XP:  C:\Documents and Settings\[user name]\Local Settings\Application Data\Adobe\Adobe Captivate 5 folder

           Mac:  /Users/[user name]/Library/Preferences/Adobe Captivate 5 folder

rename Captivate 5 to Captivate 5_old

and then try to launch Captivate 5

Thanks.