You perfectly describe the way I feel about it as well. And I will continue to make "them" feel embarrassed until they kick me out of course. Several times I refused to give a 'broad overview' of Captivate in 20 minutes, I asked them if they would propose the same to someone to give a 'broad overview' of Photoshop in so little time? For the moment I'm waiting to see if a proposal about Captivate for the European Education Summit will be accepted, but afraid it will not be the case: 'Captivate, perfect tool for Flipped Classrooms'. Education Summit is meant only to showcase the 'real' Creative Applications, not minor things.
Lieve