Yes, I am using Captivate to capture the SAP (BW in this case) steps to be followed by a user. I wish your recommendation was all it would take. Unfortunately, it does NOT resolve the issue. The process of navigating the tool (SAP) includes steps that will execute the selection screen and Captivate seems to do one of the following:
1. Ignore all steps while the selection screen is processing
2. Potentially Freeze Captivate altogether - occasionally resulting in loss of work for the project being captured
3. Refuses to launch the Record option until I close the selection screen
I appreciate your willingness to offer a solution, unfortunately, a "work-around" is probably not a solution to this issue for us. I am leading a global course design team producing multiple courses and was hoping to utlize this software. This will not be possible if the tool can not operate effectively for these screens. I know that it can because Captivate 4.0 worked fine and developers were able to provide a temp solution in the past.
Adobe Developers:
You may recall our work together in the past for this issue. Please contact me and advise on what solutions you can put in place that will be a patch to the existing versions of the software. It is not an option for us to wait and upgrade for the multiple users we will need to use both Captivate 5.5 & 6.0. Thank you!