Hi Rod
My apologies
This was the information that followed my email:
Make sure that Captivate complete version should be 6.0.1.240 or 6.1.0.319
(help > about Adobe Captivate).
It is v 6.0.0.199
Which Operating system are you using?
Windows 7 Enterprise
What kind of recording is it? Is it the video recording or software
simulation?
Video recording
In whch format have you published the output?
Swf
Many thanks