Hi Lilybiri,
I hope you have been well.
Thanks for getting back to me as i am trying to resolve this for my work project. The files were created using a panasonic camcorder when connected the camcorder to my machiine all the files were mts (High-definition MPEG Transport Stream video format, commonly called "AVCHD;" used by Sony, Panasonic, and other HD camcorders). We then used a video converter to save them as an MP4. I can play them from my machine using VLC media player but cannot insert them into adobe. Please help me.
Many thanks,
Peter Panayi