Hi Don,
Thanks for replying. Please try this:
1) Close Captivate.
2) For Windows XP:
Go to C:\Documents and Settings\[User Account]\Local Settings\Application Data\Adobe and rename Captivate 6.0 to OLDCaptivate 6.0
For Windows 7:
Go to C:\Users\[User Account]\AppData\Local\Adobe and rename Captivate 6.0 to OLDCaptivate 6.0 and Captivate 6.0 x64 to OLDCaptivate 6.0 x64
For MAC:
Go to Finder > Go > Go to folder > TYPE: /Users/[username]/Library/Preferences/Adobe/ and rename Adobe Captivate 6 to OLDAdobe Captivate 6
Then launch Captivate and check the status with the smart shapes.
Please let me know the status.
Thanks
Vikas