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Re: Captivate reviewer

We're having this same problem as well. The only workaround I was able to come up with is to have the reviewers rename the file - they don't have to redownload it. Even if the reviewers rename it to...

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Re: Error message - Captivate has stopped working - when publishing to MP4

Hi Shivers, What is the Exact version of Captivate you are using (Go to Help > About Adobe Captivate) ? Please try to clear the cache of Captivate ( Go to Edit > Prefrences > General...

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Re: Copying First Run Files

I'm having this same problem.  Captivate 4 is fully updated, but it just freezes when starting with "Copying First Run Files" on the green splash screen.  First of all, why is it "Copying First Run...

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Re: Audio Window Problems-No save button

Oh, I figured it out. Thanks so much! Holly M. Lawson, PhD, COMS, CLVTAssistant Professor and CoordinatorVirginia Consortium for Teacher Preparation in Vision ImpairmentCollege of Education and Human...

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Re: Audio Window Problems-No save button

It is resolved. Thank you! Holly M. Lawson, PhD, COMS, CLVTAssistant Professor and CoordinatorVirginia Consortium for Teacher Preparation in Vision ImpairmentCollege of Education and Human...

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Re: Is there an install manual for Adobe Captivate 6?

Moving this discussion to the Adobe Captivate forum. Ecortez17 do you have a specific inquiry in regards to installing the software?

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Edit Preferences fatal error

When I try to edit preferences, I get a fatal error. A fatal error has occured and the application is being terminated.  Any ideas what may be causing this? I have just recently installed Captivate 6...

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Re: Animating text for HTML5 output

Thank you very much. That helpsed.

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Re: Error message - Captivate has stopped working - when publishing to MP4

Hi againThe exact version of Captivate is - 6.0.1.240I emptied the Captivate cache and my computers temp files. I opened Captivate in Admin and tried to publish as an MP4, saving to my desktop, the...

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Re: Edit Preferences fatal error

Hi There,  Can you tell me the Exact version of Captivate you are using ( Go to Help > About Adobe Captivate )? Please try to right click on Captivate icon and then Run it as Admin and check ,...

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Re: Edit Preferences fatal error

Hi Thanks for your reply -  I am using 6.1.0.319.  And yes I am running Captivate as an administrator when this error occurs.  thank you

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Re: Error message - Captivate has stopped working - when publishing to MP4

Hi Shivers,  Do you have a Windows or a Mac ? What is the resolution of your project? It should be Height(EVEN) x Width (EVEN).If anyone of above is in odd number then create a backup of your project...

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Re: Edit Preferences fatal error

Hi There, Please try to recreate the prefrences of Captivate by following the below steps . Save your Project.Close CaptivateWindows 7: C:\Users\[user name]\AppData (hidden folder)\Local\Adobe\Adobe...

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Re: Error message - Captivate has stopped working - when publishing to MP4

I am using a PC.The resolution of the project is 1300x975.  J

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How to upgrade adobe catptivate 6.0.1.240 to 6.1 or latest version

Greetings All, How to upgrade adobe catptivate 6.0.1.240 to 6.1 or latest version. Please advice. Because HTML5 not published properly my videos...Thanks  Best Regards,Kumaran Paranthaman.

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Re: Error message - Captivate has stopped working - when publishing to MP4

Hi Shivers,  Please take  the backup of your project and then rescale the project to make Height and Width to be even number (Just increment or Decrement by 1 to make them even). Thanks and Regards...

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Re: Edit Preferences fatal error

Done. Still get same error, I'm sorry to report.

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Re: captivate 6 html5 output not working on iphone

Greetings All, How to upgrade adobe catptivate 6.0.1.240 to 6.1 or latest version. Please advice. Because HTML5 not published properly my videos...Thanks  Best Regards,Kumaran Paranthaman.

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Re: Error message - Captivate has stopped working - when publishing to MP4

Ok, I made a back up and resized it 1280x720 and it published. Do you know why the larger size wouldn't publish. I have published that size before with out a problem.  j

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Re: Error message - Captivate has stopped working - when publishing to MP4

Hi Shivers,  NO there is no such issue with the large size but the resolution of your project was 1300x975 it must be Even x Even because the video codes are optimized for even resolutions.  Thanks and...

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